Why should I support this project on backerkit? Whats in it for me?
You get first dibs on all my standard grade pins. The money raised on backerkit goes right into production costs so the more people pledge, the more designs will be available. Also, you get a special discounted price that will not be available once this campaign is over.
Last updated: March 11, 2024 18:23
Are these pins Limited Edition?
Unless they are super successful I most likely will not reorder these pins once they are gone.
Last updated: March 11, 2024 18:23
How do I select which pin that I want?
You will be sent a survey once the campaign is over where you may choose from any of the unlocked designs.
Last updated: March 06, 2024 18:35
What is the mystery pin option?
You will receive a random pin from any of the unlocked designs. If you pick more than one mystery I will be sure not to send you duplicates. This option is great for people who don’t mind a little surprise!
Last updated: March 06, 2024 18:34
How do I get the free pin?
You must back both campaigns Cosplay Corgis by Robot Dragon Studios and Horde of the Eclipse by Lizbie Cafe to get your freebies!
Last updated: March 06, 2024 18:31
I have more questions!
Please send me an email at [email protected] for any further questions that have not been answered.
Last updated: March 06, 2024 18:32
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: March 27, 2024 13:55
How do I get free pins during Pintopia 2024?
Check out this help doc to find out how to receive FREE pins for Pintopia 2024: https://help.backerkit.com/article/821-how-do-i-get-free-pins-during-pintopia-2024
Last updated: March 27, 2024 13:55
What do FREE Pintopia 2024 Pins look like?
Check out this help doc to find out what the FREE pins look like for Pintopia 2024: https://help.backerkit.com/article/822-what-do-free-pintopia-2024-pins-look-like
Last updated: March 27, 2024 13:55
Current Estimated Shipping Date: August 2024
Last Updated At: 04/16/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
☆ PRODUCTION ☆
COLORS: The colors that you see on screen will not be the exact same that you see on your pins, however the designs will be made as close as possible with production.
DEFECTS: Because the pin making process is still mostly human-made there is always a chance of defects. All backers are guaranteed a Lizbie standard-grade pin. Please refer to my pin grading guide here: https://lizbiecafe.com/pages/pin-grading
DELAYS: There is always a chance for production delays. I will do my best to communicate any issues during the production process through timely updates.
☆ SHIPPING ☆
Kind reminder that there is only 1 person grading and packaging your rewards.
FEES: You are responsible to pay any duties or taxes if you live outside of the United States. Backerkit will not collect these fees.
𝗔𝗗𝗗𝗥𝗘𝗦𝗦𝗘𝗦: Be sure to check your address information! You will be reminded before addresses are locked for final deliveries.
TRACKING: All packages will be sent with a tracking number. You will be emailed by pirate ship with this number to the email you have provided with this campaign.
MIS-DELIVERIES: Lizbie Cafe is not responsible for any lost or mis-delivered packages. Please make sure when providing shipping information that it is correct.
TIMELINE: Please understand the timeline for shipping are only estimates and are not set in stone.
☆ REFUNDS & CANCELLATIONS ☆
Refunds and cancellations are not accepted after your payment has been processed.
If you do not fill out your survey within 3 months your pledge will be assumed as a donation.
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IF YOUR PLEDGE IS SUCCESSFULLY COLLECTED AT THE END OF THE CAMPAIGN, IT WILL BE ASSUMED THAT YOU HAVE FULLY READ, UNDERSTOOD, AND ACCEPTED THE ABOVE RISKS, CONDITIONS, POLICIES AND ESTIMATED TIMELINES